Privacy Policy

Last updated: 24 July 2026

Who we are

This website is operated by NatkraftDigital (“we”, “us”, or “our”).

If you have any questions about this Privacy Policy or how we process your personal data, you can contact us via the contact form on this website or by email at

Information We Collect

We only collect personal information that you voluntarily provide to us.

When you submit our contact form, we collect:

  • Your name
  • Your email address
  • The content of your message

We also collect limited technical information automatically, such as your IP address, where necessary to protect the website against spam, abuse, or security threats.

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries;
  • Communicate with you regarding your request;
  • Maintain the security and operation of our website;
  • Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information.

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following lawful bases:

Legitimate interests – to respond to enquiries submitted through our contact form and maintain the security of our website.

Consent – where you voluntarily provide your information through our contact form.

Legal obligation – where processing is required to comply with applicable laws.

Cookies

Our website uses only essential cookies that are necessary for the website to function correctly.

These cookies may be used to:

  • maintain website security;
  • enable basic website functionality;
  • remember technical preferences where required.

We do not use cookies for advertising, marketing, behavioural tracking, or analytics.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contact Forms

When you contact us through our website, the information you provide is used solely for the purpose of responding to your enquiry.

We will not use your details for marketing unless you separately request or consent to such communications

Data Retention

We retain personal information only for as long as necessary to:

  • respond to your enquiry;
  • maintain business records where appropriate;
  • comply with legal obligations.

Once the information is no longer required, it will be securely deleted.

Sharing Your Information

We do not sell or disclose your personal information to third parties except where necessary:

  • to provide website hosting or technical services;
  • where required by law;
  • to protect our legal rights.

Any service providers acting on our behalf are required to process personal data securely and only for the purposes of providing their services.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the UK GDPR, you have the right to:

  • request access to your personal data;
  • request correction of inaccurate information;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to certain types of processing;
  • request a copy of your personal data in a portable format where applicable;
  • withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the contact details provided above.

Complaints

If you believe your personal data has been handled unlawfully, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

For more information, visit:
https://ico.org.uk/

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

Any updates will be published on this page together with the revised “Last updated” date.

Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact us via the contact form on this website or by email at:

Email: natkraftdigital@gmail.com